The following are the customer policies for
Telecom West Pty Ltd
ABN 77 161 330 150 ("The Company"),
PO Box 4391 Harrisdale, WA 6112.
Phone: 1300 739 331
National Relay & Interpreting Service:
If you have a disability or do not have English as your first language, the Australian Government provides services to assist in understanding & communicating with us. The National Relay Service contact number is 133 677. The number for the Translating & Interpreting Service is 131 450.
Appointment of Advocate or Authorised Representative:
To appoint an advocate or authorised representative to act on your behalf regarding your account please use the form below:
Critical Information Summaries:
For every product and plan Telecom West offers a detailed Critical Information Summary listed on relevant product pages or view our CIS page.