​​​Mail: enquiries@telecomwest.com.au ; Tel: 1300 739 331 ; Fax: (08) 6323 1050
Telecom West Residential Bundles - Home landline + broadband bundle
  • Residential Bundle Plans: ​​​
  • Plan details
    Cost per 1GB of included data
    Excess data charges (when choose 'unshaped' option)
      50GB bundle
      100GB bundle
      250GB bundle
      500GB bundle
      1000GB bundle
      Local calls
    14.3c/per call
      Std calls
    11c/per min ($2.20 max for 1st hour
      Calls to mobiles
    27.5c/per min
      International calls*
    11c/per min
      Calls to 13/1300
    44c/per call
      Contract term
    ​24 months
  • * Call rate only applies on calls to landlines to the following top 20 international destinations:
  • United Kingdom, China* , New Zealand, United States, Japan, Malaysia, Ireland, Canada, Hong Kong*, Singapore, Germany, Belgium, Italy, Netherlands, Portugal, Sweden, Spain, France, Chile & Taiwan. *fixed wire to mobile included            View all international call rates

  • View Critical Information Summary​​​
  • Terms & conditions:​​​
  • 1. All prices quoted are including GST. 2. Total Minimum commitment over 24 month term is $1,678.80 (Residential Bronze 50GB Bundle), $1,798.80 (Residential Bronze 100GB Bundle), $1,918.80 (Residential Bronze 250GB Bundle), $2,158.80 (Residential Bronze 500GB Bundle), $2,398.80 (Residential Bronze 1000GB Bundle). 3. Offer only available to customers who take up full service landline (including long distance and calls to mobile services) and not available to all customers in all areas. 4. It is a requirement that you pay your bill on the due date via direct debit. 5. Early termination fee, if you choose to cancel your service or it is disconnected for any reason within the 24 month contract term you will be charged an early termination fee comprised of a once off fee of $129.95 per service. 6. All landline services are covered by the Customer Service Guarantee Standard. Please refer to our Customer Service Guarantee Policy for details on the CSG Standard. 7. Please refer to our Standard Form of Agreement for terms of use on landline products. 8. You can only choose a Residential Bundle Plan for services using the Telstra public switched telephone network (except private payphones, services with Call Diversion Number Only, Number Redirection and Corporate Virtual Network).9. Dishonoured direct debit payments may incur a charge. 10. Residential bundle plans are only available in selected Telstra Zone 1, which are defined as ADSL2+ available. 11. On a 24 month term call rates may change throughout the term of the contract. 12. Acceptable Usage Policy applies. 13. Excess data is charged when the ADSL service is 'unshaped', at the rate of $4.95 per 1GB(1000MB) for bundled plans shown above. 14. All new activations are free. If you are porting an existing ADSL connection from another provider on a 24month contract a “fast-churn” fee of $43.95 is applicable. 15. Not available to all customers in all areas. ADSL2+ broadband will deliver speeds of up to 20Mbps at selected exchanges where ADSL2+ is available and up to 8Mbps/384kbps in all remaining ADSL enabled exchanges. 16. DSL Speeds are theoretical maximum speeds based on Telstra tests. Actual speeds may be less due to a number of factors including network configuration, line quality & length, exchange type, customer premises interference, traffic, hardware and software. 17. Usage means monthly download data transfer, 1 Gigabyte = 1000 Megabytes. 18. Dynamic IP address provided with the service. 19. If you have chosen a shaped plan, once you have reached your usage allowance, the speed of your service will slow to 256kbps.

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