​​​Mail: enquiries@telecomwest.com.au ; Tel: 1300 739 331 ; Fax: (08) 6323 1050
Telecom West Residential Bundles - Home landline + broadband bundle
  • Some of the amazing benefits of having a landline with Telecom West:
  •   Untimed local calls! Top 20 International destinations!​​
      Service provided on Telstra infrastructure!​​​ Keep the same phone numbers!
      Australian based customer service!​​​​ Technical support provided!
      No Flagfalls charged, even on international calls!​​​​ Access to all add-on features!

  • Landline plans: ​​​
  • Plan details
    Residential Bronze
      Monthly cost
      Bundled price
      Local calls
    14.3c/per call
      National calls (std)
    11c/per min ($2.20 max for 1st hour)
      Calls to mobiles
    27.5c/per min
      International calls*
    11c/per min
      Calls to 13/1300
    44c/per call
      Cost per 1gb of included data (bundle only)
      Contract term
    ​No contract (phone only) or 24 months when Bundled phone with internet
  • * Call rate only applies on calls to landlines to the following top 20 international destinations:
  • United Kingdom, China* , New Zealand, United States, Japan, Malaysia, Ireland, Canada, Hong Kong*, Singapore, Germany, Belgium, Italy, Netherlands, Portugal, Sweden, Spain, France, Chile & Taiwan. *fixed wire to mobile included View all international call rates

  • View Critical Information Summary​​​
  • Terms & conditions:​​​
  • 1. All prices quoted are including GST. 2. Total Minimum commitment when bundled over 24 month term is $1,678.80 (Residential Bronze Bundle 24mth). 3. Excess data is charged when the ADSL service is 'unshaped', at the rate of $4.95 per 1GB(1000MB) for bundled 50GB plan shown above except when you take the 'shaped' option. 4. Offer only available to customers who take up full service landline (including long distance and calls to mobile services) and not available to all customers in all areas. 5. It is a requirement that you pay your bill on the due date via direct debit. 6. Early termination fee, if you choose to cancel your service or it is disconnected for any reason on a no contract will be $0 plus any outstanding call charges and line rental fees up to the date of disconnection. Within the 24 month bundle contract term you will be charged an early termination fee comprised of a once off fee of $129.95 per residential bundle service. 7. All landline services are covered by the Customer Service Guarantee Standard. Please refer to our Customer Service Guarantee Policy for details on the CSG Standard. 8. Please refer to our Standard Form of Agreement for terms of use on landline products. 9.You can only choose a Residential Bronze Plan for services using the Telstra public switched telephone network (except private payphones, services with Call Diversion Number Only, Number Redirection and Corporate Virtual Network). 10. Dishonoured direct debit payments may incur a charge. 11. Residential bundle plans are only available in selected Telstra Zone 1, which are defined as ADSL2+ available. 12. The advertised bundled price is for a landline service + a 50GB residential grade ADSL service. 13. On a no contract or 24 month term, call rates may change throughout the term of the contract. 14. Acceptable Usage Policy applies. 15. All new activations are free. If you are porting an existing ADSL connection from another provider on a 24month contract a “fast-churn” fee of $43.95 is applicable.

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