​​​Mail: enquiries@telecomwest.com.au ; Tel: 1300 739 331 ; Fax: (08) 6323 1050
Telecom West fixed wire - Enjoy the freedom you deserve...
  • Some of the amazing benefits of having a landline with Telecom West:
  •   Untimed local & std calls! Top 20 International destinations!​​
      Service provided on Telstra infrastructure!​​​ Personal account Manager!​​​​
      Australian based customer service!​​​​ Keep the same phone numbers!
      No Flagfalls charged, even on international calls!​​​​ Access to all add-on features!

  • Landline plans: ​​​
  • Plan details
      Monthly cost
      Bundled price
      Local calls
    16c/per call
    15c/per call
    14c/per call
    14c/per call
      National calls (std)
    55c/per call
    50c/per call
    ​36c/per call
      Calls to mobiles
    35c/per min
    34c/per min
    30c/per min
    ​25c/per min
      International calls*
    10c/per min
    10c/per min
    10c/per min
    10c/per min
      Calls to 13/1300
    40c/per call
    40c/per call
    40c/per call
    40c/per call
      Cost per 1gb of included data (bundle only)
      Contract term
    ​24 or 36 months
  • * Call rate only applies on calls to landlines to the following top 20 international destinations:
  • United Kingdom, China* , New Zealand, United States, Japan, Malaysia, Ireland, Canada, Hong Kong*, Singapore, Germany, Belgium, Italy, Netherlands, Portugal, Sweden, Spain, France, Chile & Taiwan. *fixed wire to mobile included             View all international call rates

  • View Critical Information Summary​​​
  • Terms & conditions:​​​
  • 1. All prices quoted are excluding GST. 2. Total Minimum commitment over 24 month term is $806.16 (Bronze 24), $871.68 (Silver 24), $1,078.80 (Gold 24), $1,198.80 (Platinum 24). 3. Total Minimum commitment over 36 month term is $1,209.24 (Bronze 36), $1,307.52 (Silver 36), $1,618.20 (Gold 36), $1,798.20 (Platinum 36). 4. Offer only available to customers who take up full service landline (including long distance and calls to mobile services) and not available to all customers in all areas. 5. It is a requirement that you pay your bill on the due date via direct debit. 6. Early termination fee, if you choose to cancel your service or it is disconnected for any reason within the 24 or 36 month contract term you will be charged an early termination fee as a once off fee of $299 per service. 7. All landline services are covered by the Customer Service Guarantee Standard. Please refer to our Customer Service Guarantee Policy for details on the CSG Standard. 8. Please refer to our Standard Form of Agreement for terms of use on landline products. 9. When we supply you a Business Gold Plan, you must use the service in accordance with the following reasonable use policy: on average, 95% National Calls made from your service last no more than an hour. We can collect information and investigate whether you are complying with the reasonable use policy. If we find that you aren’t, and you do not comply within 30 days of us telling you, we can change your service to a Business Silver plan. 10. You can only choose a Business Plan for services using the Telstra public switched telephone network (except private payphones, services with Call Diversion Number Only, Number Redirection and Corporate Virtual Network). 11. Dishonoured direct debit payments may incur a charge. 12. Business bundle plans are only available in selected Telstra Zone 1, which are defined as ADSL2+ available. 13. The advertised bundled price is for a landline service + a 50GB residential grade ADSL service. 14. On a 24 month term call rates may change throughout the term of the contract. 15. On a 36 month term your call rates will remain the same for the term of your contract.16. Acceptable Usage Policy applies. 17.Excess data is charged at the rate of $4.50 per 1GB(1000MB) for bundled 50GB plan shown above. 18. All new activations are free. If you are porting an existing ADSL connection from another provider on a 24month contract a “fast-churn” fee of $39.95 is applicable. On a 36 month contract the “fast-churn” fee is waived.

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